If I Were PM at Zepto: Building the Platform That Survives an IPO
A detailed product case study on what I would build at Zepto's IPO inflection point — supply intelligence platform, transparent pricing engine, and dark store ops dashboard. Includes full user stories and acceptance criteria.
Read the case study →I Built RAG for 35+ Enterprise Clients. Here's What I Wish I Knew on Day 1.
Why enterprise AI fails at the data layer and what to build instead. A practical guide to production-grade RAG pipelines from someone who has shipped them at global tier-1 FinTech institutions.
Most teams building enterprise AI skip straight to the model. They spend months on prompt engineering, fine-tuning, and evaluation frameworks — and then wonder why the system hallucinates in production. The answer is almost always the same: the data layer was never ready.
After deploying RAG pipelines for 35+ tier-1 financial institutions, I can tell you the failure pattern is predictable. Fragmented data sources with no unified schema. Compliance logic applied at the application layer instead of the retrieval layer. Chunking strategies optimised for demo performance rather than production reliability. And evaluation frameworks that measure what the model outputs rather than whether the outputs are trustworthy.
What I wish I had known on day one: RAG is not an AI problem. It is a data architecture problem wearing an AI hat.
Breaking Down Silos: Architectural Patterns for Unifying Fragmented Enterprise Data
How to move from 9 disconnected legacy systems to a single AI-ready data architecture without a big-bang migration — and why the incremental approach wins every time in regulated environments.
Read on Medium →Beyond MAU: The Core Metrics Every Payments PM Should Know
Why payment success rate, authorisation, fraud, and cost matter more than vanity usage metrics — and how to build a payments dashboard that actually tells you something.
Read on Medium →Unraveling the Wonders of Stripe: A Comprehensive Product Teardown
A deep dive into Stripe's product architecture, monetisation model, and what makes it the gold standard for payments infrastructure.
Read on Medium →What Does a Technical Product Manager Do?
Breaking down the role of a technical PM — how it differs from programme management, what skills actually matter, and how to position yourself for it.
Read on Medium →All articles published at
medium.com/@roohiwrites →